FAQs

 

How to Schedule Appointments:

 

Call (202)914-1235 or email info@akcctherapy.com

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  PLEASE NOTE THAT ALL PHONE CALLS/THERAPY INQUIRIES/ INITIAL CONSULTS WILL BE CONDUCTED DURING BUSINESS HOURS- MON-FRI 10AM-5PM

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Late/Cancellation policy

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Clients more than 15 minutes late to both in-person and teletherapy sessions will be asked to reschedule their session and will be charged a $130 late fee 

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Appointments must be cancelled within 24 hours of scheduled time, failure to cancel 24 hours before

appointment will result in a late fee of $130.

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Three or more consecutive cancellations may result in termination of services

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Accepted Health Insurances:

CareFirst Blue Cross Blue Shield, Amerihealth insurances are accepted.  Out of Network and Self pay options available.

 

Hours:

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Services are by appointment only.

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No weekend availability.

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Sessions Duration:

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Individual sessions may range between 45 minutes – one hour long

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Phone conversations over 15 minutes will be billed per 15 minute interval.

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We understand finding childcare for your therapy sessions can be difficult.  Babies are welcome to

session. Children over 1 year old are not allowed to sessions.

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All therapy sessions are confidential. Please review your informed consent with your therapist to better

understand HIPAA -The Health Insurance Portability and Accountability Act and DC Code for DC Mental

Health Consumers’ Rights and Protection.